Returns & Exchanges

At Nilkamal Homes, we strive to ensure your furniture and home decor exceed expectations, but if you are not completely satisfied, our hassle-free return policy allows for easy resolutions within 7 days of delivery. We are committed to providing a seamless experience for returns, replacements, and exchanges to ensure your home remains your sanctuary.

Return Process

• 1.
  Initiate a Request

  Log into your account and navigate to 'My Orders' to select the item you wish to return, or contact our customer support team with your order ID.

• 2.
  Quality Inspection

  Our logistics partner will schedule a visit to inspect the furniture for any damages or defects to ensure it matches the return criteria.

• 3.
  Safe Pickup

  Once approved, we will arrange for a professional pickup from your doorstep at no additional cost, provided the item is in its original condition.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes final verification, your refund will be initiated to the original payment method within 5-7 business days.